CHC22015 – Certificate II in Community Services

The community services sector in Australia is forecasting significant job growth over the next 5 years. Jobs are already on offer now and employers are looking for suitably qualified staff who not only have job skills but also have the personality suited to this profession.

Are you looking to get started in a career that is fulfilling? Are you someone who likes to help others?

This qualification may be used as a pathway for workforce entry as a community services worker providing first point of contact and assisting individuals in meeting their immediate needs.


The CHC22015 – Certificate II in Community Services is delivered over 12 months in a face-to-face group based environment with weekly classroom sessions at the school. Learning resources are offered either electronically or paper-based depending on the needs of students and their schools.


There are no fees applicable for this course for eligible students undertaking VETiS training in a school environment. The VETiS program is funded by the Queensland Government to give eligible students funding to complete one Certificate I or II level qualification while attending secondary school.


To achieve a CHC22015 – Certificate II in Community Services a total of 9 units must be completed including 5 core units and 4 elective units as listed below.

The unit CHCVOL001 Be an effective volunteer * requires students to participate in at least 20 hours of voluntary work in an organisation with a structured volunteer program.

Core Units

  • CHCCOM005 Communicate and work in health or community services
  • CHCCOM001 Provide first point of contact
  • CHCDIV001 Work with diverse people
  • HLTWHS001 Participate in workplace health and safety
  • BSBWOR202 Organise and complete daily work activities

Elective Units

  • FSKLRG09 Use strategies to respond to routine workplace problems
  • FSKRDG10 Read and respond to routine workplace information
  • HLTWHS006 Manage personal stressors in the work environment
  • BSBTWK201 Work effectively with others


At a glance


Within 6 - 12 months


Classroom Delivery


Weekly Sessions

Career Opportunities

Community Services Worker, Disability Care Worker, Aged Care Worker, Home and Community Care Worker


This traineeship has opened my eyes within the business world and my own, it is a great way to learn new skills in a hands-on environment with great support... Read More

Alannah Osborne

School Based Trainee

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