CHC22015 – Certificate II in Community Services

Course Overview

Are you looking to get started in a career helping others?

The community services sector in Australia is forecasting enormous job growth over the next 5 years.

This qualification may be used as a pathway for workforce entry as a community services worker providing first point of contact and assisting individuals in meeting their immediate needs.

Course Delivery

The CHC22015 – Certificate II in Community Services is delivered within 6 – 12 months in a face-to-face group-based environment with weekly classroom sessions at the school.

Learning resources are delivered to students electronically on a cloud based platform.


You may be eligible for Vocational Education and Training in Schools (VETiS) funding. Click here for more information.

Course Requirements

To achieve a CHC22015 – Certificate II in Community Services, a total of 9 units must be completed including 5 core units and 4 elective units as listed below.

Core Units

  • CHCCOM001 Provide first point of contact
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTWHS001 Participate in workplace health and safety
  • BSBWOR202 Organise and complete daily work activities

Elective Units

  • FSKLRG09 Use strategies to respond to routine workplace problems
  • FSKRDG10 Read and respond to routine workplace information
  • BSBTWK201 Work effectively with others
  • HLTWHS006 Manage personal stressors in the work environment

At a glance


6 - 12 Months


Classroom Delivery


Regular Training

Career Opportunities

Community Services Contact Officer, Support Worker (Community Services), Care Service Employee, Personal Care Assistant, Assistant Community Services Worker


This traineeship has opened my eyes within the business world and my own, it is a great way to learn new skills in a hands-on environment with great support... Read More

Alannah Osborne

School Based Trainee

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