HLT23221 – Certificate II in Health Support Services (Health Administration)

Course Overview

Make a career out of your passion for helping and supporting others!

With Australia’s ageing population, there is a significant increase in people needing support in different aspects of their lives. Australia’s health care sector is growing rapidly with thousands of jobs expected to open in the coming years.

The HLT23221 – Certificate II in Health Support Services (Health Administration) provides you with the fundamental skill set to start your career in the healthcare industry.

This course will provide you with the skills required to work at an entry level position within a variety of support service roles.

Successful completion of this course will also provide you with the foundation skills needed to undertake further study in the healthcare industry.

Course Delivery

The HLT23221 – Certificate II in Health Support Services (Health Administration) is delivered within 6 – 12 months.

Students can choose one of the following delivery options:

  • Classroom environment: Face-to-face classroom sessions at our delivery locations, at school or on campus as negotiated (conditional on minimum numbers); or
  • Flexible delivery: Self-paced learning with one-on-one contact with a trainer.

Payment Options

One payment of $499 upon enrolment.

Course Requirements

To achieve a HLT23221 – Certificate II in Health Support Services (Health Administration), 12 units must be completed including 4 core and 8 elective units.

Core Units

  • HLTWHS001 Participate in workplace health and safety
  • CHCDIV001 Work with diverse people
  • CHCCOM005 Communicate and work in health or community services
  • HLTINF006 Apply basic principals and practices of infection and control

Elective Units

  • BSBOPS101 Use business resources
  • BSBTEC201 Use business software applications
  • HLTWHS005 Conduct manual tasks safely
  • BSBOPS203 Deliver a service to customers
  • BSBPEF202 Plan and apply time management
  • BSBINS201 Process and maintain workplace information
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED303 Maintain patient records

At a glance

Duration

6 - 12 Months

Delivery

Classroom & Flexible Delivery

Attendance

Regular Training

Career Opportunities

Health Services Assistant, Admissions Clerk (Health Services), Health Administrative Worker, Health Support Services Worker, Client Assistant

Testimonials

I did extensive research on Training Institutes in the Gold Coast that offered this qualification, I chose Aurora after speaking on the phone with Ian, his passion and enthusiasm was infectious. Aurora provided on campus training which was a big tick for me, and then I met my Trainer Kevin Dickinson and that verified I’d made the right decision... Read More

Ashley Young

Certificate III Graduate

Aurora Training Institute has been the best thing for me, they have amazing staff, they have helped me excel in life and given me the help that I needed... Read More

Natalie Worth

Individual Support Graduate

Read All Student Stories