SIT30122 – Certificate III in Tourism

Course Overview

Australia, renowned for its unmatched natural beauty and adventurous spirit, offers an ideal backdrop for the SIT30122 – Certificate III in Tourism. This course is designed for those looking to excel in the fast-paced tourism sector, providing an in-depth look at Australia’s diverse landscapes—from stunning beaches to ancient forests and vibrant cities. It offers practical learning experiences at some of the country’s premier attractions, including theme parks and luxury resorts.

The tourism industry is an ever-changing and exciting industry to work in. Throughout the course, you will learn about the different career prospects the tourism industry can offer. This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills.

This qualification provides a pathway to work in many tourism industry sectors and for a variety of employers, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.


The SIT30122 – Certificate III in Tourism is delivered over 6 – 12 months. In order to provide flexible options, students can choose one of the following delivery options:

• Classroom environment: Suitable for unemployed students. Content is delivered with weekly classroom sessions at our delivery locations.

• Flexible delivery: Self-paced learning with one-on-one contact with a trainer


Flexible payment options are available. You may be eligible for the Certificate 3 Guarantee program which is funded by the Queensland Government. Click here for more information.

Course Requirements

To achieve a SIT0122 – Certificate III in Tourism 15 units must be completed including 4 core units and 11 elective units.

Core Units

  • SITTIND003 Source and use information on the tourism and travel industry
  • SITXCCS014 Provide service to customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXWHS005 Participate in safe work practicesElective Units

Elective Units

Group A – Tourism Operations

  • SITTTVL001 Access and interpret product information
  • SITXCCS010 Provide visitor information
  • SITTTVL006 Book tourism products and process documentation
  • SITTTVL004 Sell tourism products or services
  • SITTTVL003 Provide advice on Australian destinations

Group E – General Electives

Client and Customer Services, and Sales

  • SIRXSLS001 Sell to the retail customer

Communication and Teamwork

  • BSBTWK201 Work effectively with others

Environmental Sustainability

  • BSBSUS211 Participate in sustainable work practices

Human Resource Management

  • SITXHRM007 Coach others in job skills

Computer Operations and ICT Management

  • BSBTEC201 Use business software applications
  • BSBTEC302 Design and produce spreadsheet

Download our Course Overview for more information.

At a glance


Within 12 months


On-campus or Online


Weekly Classroom Sessions

Career Opportunities

Booking Agent, Senior Ride Operator, Adventure Tourism Guide, Reservation Sales Agent


This traineeship has opened my eyes within the business world and my own, it is a great way to learn new skills in a hands-on environment with great support... Read More

Alannah Osborne

School Based Trainee

My experience at Aurora so far has been an excellent learning journey! I’ve always wanted to work in this type of industry as it helps contribute to my future ambitions... Read More

Helen Jukudu

School Based Trainee

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