SIT20322 – Certificate II in Hospitality

Course Overview

Every country in the world has a hospitality industry. This career path can lead you to experience new countries, cultures and people!

Learning about customer service, food and beverage service and the hospitality industry itself can all help you on your way. There are so many opportunities within this industry.

This qualification provides you with the basic hospitality operational skills and basic industry knowledge to get you started with confidence.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Course Delivery

The SIT20322 – Certificate II in Hospitality is delivered within 6 – 12 months.

Training and assessment will be delivered in weekly classroom sessions at the school.


Flexible payment options are available. You may be eligible for Vocational Education and Training in Schools (VETiS) funding. Click here for more information.

Course Requirements

To achieve a SIT20322 – Certificate II in Hospitality, a total of 12 units must be completed including 6 core units and 6 elective units as listed below.

Core Units

  • BSBTWK201 Work effectively with others
  • SITHIND006 Source and use information on the hospitality industry
  • SITHIND007 Use hospitality skills effectively #
  • SITXCCS011 Interact with customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXWHS005 Participate in safe work practices

Elective Units

  • SITXFSA005 Use hygienic practices for food safety
  • BSBTEC201 Use business software applications
  • SITXFIN007 Process financial transactions
  • SITHFAB021 Provide responsible service of alcohol
  • SITHFAB024 Prepare and serve non-alcoholic beverages * ##
  • SITHFAB025 Prepare and serve espresso coffee *


* Prerequisite is SITXFSA005 – Use hygienic practices for food safety

# Students are required to complete 12 service periods

## Students are required to complete 3 service periods

At a glance


6-12 Months


Classroom Delivery


Weekly Classroom Sessions

Career Opportunities

Bar Attendant, Café Attendant, Food and Beverage Attendant, Function Attendant, Catering Assistant, Chef’s Assistant, Kitchen Hand


My trainer Aaron was wonderful, he not only has a vast knowledge of the hospitality industry, but his life experiences have been so inspirational to me... Read More

Nared (Nick) Ngowsakul

Commercial Cookery Graduate

My experience at Aurora so far has been an excellent learning journey! I’ve always wanted to work in this type of industry as it helps contribute to my future ambitions... Read More

Helen Jukudu

School Based Trainee

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