BSB30120 – Certificate III in Business

Course Overview

A BSB30120 — Certificate III in Business teaches students the essentials of working in business in the digital age. Students are taught communication and workplace practices, delivering services to clients, critical thinking and more under the guidance of our expert business trainers.

This is an essential entry-level course for those looking to change career paths or looking to get started in a business environment.

Apply now or submit an enquiry for more information.


Study for a Certificate III in Business Online or On-Campus

At the Aurora Training Institute, students have the option to study at their own pace online or at one of our modern campuses in Townsville, Toowoomba or on the Gold Coast. However students choose to learn, they’ll receive one-on-one support from our trainers, and receive the skills they need to move into a career in business.

Both online and on-campus courses in business cover the same units and topics, including carrying out a range of routine procedural, administration, clerical, operational and other essential business skills. How students study simply gives them the choice to work to their schedule.


Certificate III In Business Jobs

A BSB30120 — Certificate III in Business gives you better opportunities for the hundreds of thousands of administration and business jobs available every year. This course is completed within 12 months, allowing students to move onto the job site faster.

Completing this course may lead to a job as an:

  • Administration assistant.
  • Customer service advisor.
  • Customer service assistant.
  • Data entry operator.
  • Payroll officer.
  • Records clerk.

And more. It also leads to further study opportunities to increase your job opportunities.

Read some of our student stories to see how a course at Aurora has transformed the lives of some of our past students.


Course Requirements

What does a Certificate III in Business cover?

Students must complete 13 units in total to attain their BSB30120 — Certificate III in Business made up of 6 core units, 3 mandatory elective units and their choice of 4 general electives.

Core units (6 Units)

  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBPEF201 Support personal well-being in the workplace
  • BSBSUS211 Participate in sustainable work practices
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBXCM301 Engage in workplace communication

Mandatory electives (3 Units)

  • BSBTEC302 Design and produce spreadsheets
  • BSBWRT311 Write simple documents
  • BSBPEF301 Organise personal work priorities

Download our Course Overview for more information.

Electives (4 Units)

General Electives

  • BSBOPS304 Deliver and monitor a service to customers
  • BSBOPS305 Process customer complaints
  • BSBOPS303 Organise schedules
  • BSBINS302 Organise workplace information

Business Administration Specialisation

  • BSBINS202 Handle receipt and dispatch of information
  • BSBOPS301 Maintain business resources
  • BSBOPS303 Organise schedules
  • BSBPUR301 Purchase goods and services

Certificate III Business Course Cost

At the Aurora Training Institute, we offer a number of flexible payment options, as well as give students access to government funding. Eligible students can receive funding for their first Certificate III through the Queensland Government.

Students who are eligible for funding under the Queensland Government’s Certificate 3 Guarantee Program are only required to cover a co-contribution fee.

Students can study online or on campus to access funding.

Business Certificate 3 Guarantee Funding Eligibility

The Certificate 3 Guarantee Program is funding students can receive via the Queensland Government for their first Certificate III, Certificate IV / Diploma. To be eligible, students must:

  • Be aged 15 years or older.
  • Be a permanent Queensland resident.
  • Be an Australian or New Zealand citizen, or Australian permanent resident (including humanitarian entrants), or temporary resident with the necessary visa and work permits who are on the pathway to becoming a permanent resident.
  • No longer be at school, other than Vet-in-school students.
  • Not have completed or are currently enrolled in a Certificate III or higher. This does not include qualifications gained at school.

Visit our Certificate 3 Guarantee page or enquire now for more information.

Benefits of Studying a Certificate III In Business Online versus On-Campus

How you study at the Aurora Training Institute is up to you. While many students love the social aspect of being on campus at our Gold Coast, Toowoomba and Townsville training locations, others thrive on the flexibility and control they have over their learning through online learning.

Online study is ideal for:

● Juggling work and study.
● Studying from anywhere, even while travelling.
● Balancing family obligations and study.
● Those who prefer a quiet, one-on-one learning environment.

The on-campus study is ideal for:

● People who study better in-person.
● Those who want in-person support.
● Social aspects of getting to know others in the industry.
● Those with a more flexible schedule who can study full-time.

How you study for your BSB30120 — Certificate III in Business is up to you. Enquire now to talk to one of our team more about what may suit your situation.

At a glance


Within 12 Months


Classroom or Flexible Delivery


Regular Training

Career Opportunities

Payroll Officer, Customer Service Advisor, Data Entry Operator, Receptionist, Customer Service Representative, Records Clerk, Administrative Assistant


My experience at Aurora so far has been an excellent learning journey! I’ve always wanted to work in this type of industry as it helps contribute to my future ambitions... Read More

Helen Jukudu

School Based Trainee

Read All Student Stories