SIT20322 – Certificate II in Hospitality

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Course Overview

Every country in the world has a hospitality industry. This career path can lead you to experience new countries, cultures and people!

Learning about customer service, food and beverage service and the hospitality industry itself can all help you on your way. There are so many opportunities within this industry.

This qualification provides you with the basic hospitality operational skills and basic industry knowledge to get you started with confidence.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Course Delivery

The SIT20322 – Certificate II in Hospitality is delivered within 12 months.

Training and assessment will be delivered in weekly classroom sessions at the school.

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Course Requirements

To achieve a SIT20322 – Certificate II in Hospitality, a total of 12 units must be completed including 6 core units and 6 elective units as listed below.

Core Units

  • SITXWHS005 Participate in safe work practices
  • SITHIND007* Use hospitality skills effectively
  • SITXCCS011 Interact with customers
  • BSBTWK201 Work effectively with others
  • SITHIND006 Source and use information on the hospitality industry
  • SITXCOM007 Show social and cultural sensitivit

Elective Units

  • SITHFAB021 Provide responsible service of alcohol
  • SITHFAB024* Prepare and serve non-alcoholic beverages
  • SITHFAB025 Prepare and serve espresso coffee
  • SITXFIN007 Process financial transactions
  • BSBTEC201 Use business software applications
  • SITHKOP009 Clean kitchen premises and equipment
  • SITHCCC026 Package prepared foodstuffs
  • SIRXSLS001 Sell to the retail customer
  • BSBPEF201 Support personal wellbeing in the workplace

 

1. Units marked with * requires students to demonstarte their skills at a defined minimum of service periods. Please refer to the specific PE and
assessment conditions for the specific unit.
2. ** SITXFSA005 Use hygienic practices for food safety is a prerequisite for: SITHFAB024, SITHFAB025, SITHKOP009, SITHCCC02

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At a glance

Duration

12 Months

Delivery

Online Delivery

Locations

Gold Coast CampusToowoomba CampusTownsville Campus

Career Opportunities

Bar Attendant, Café Attendant, Food and Beverage Attendant, Function Attendant, Catering Assistant, Chef’s Assistant, Kitchen Hand

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Testimonials

My trainer Aaron was wonderful, he not only has a vast knowledge of the hospitality industry, but his life experiences have been so inspirational to me... Read More

Nared (Nick) Ngowsakul

Commercial Cookery Graduate

My experience at Aurora so far has been an excellent learning journey! I’ve always wanted to work in this type of industry as it helps contribute to my future ambitions... Read More

Helen Jukudu

School Based Trainee

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