BSB10120 – Certificate I in Workplace Skills

Course Overview

If your are ready to take your first step into the workforce, the BSB10120 Certificate I in Workplace Skills is the perfect starting point. This qualification equips you with the foundation skills to build confidence, strengthen your communication and teamwork abilities, use digital technology effectively, and manage simple daily work tasks.  

 

Who Should Study This Course?   

  • Individuals with little or no experience in a business or administrative role 
  • School leavers preparing to transition to work or further study 
  • People re-entering the workforce after a break 
  • Anyone seeking to build confidence in basic workplace practices 

 

Key Outcomes

By the end of this course, learners should be able to:

  • Use business resources (e.g. computers, software, office equipment) effectively
  • Plan and prepare for work readiness (assess own skills, set goals)
  • Communicate in a workplace environment (written, verbal)
  • Engage with simple tasks in administration or operations
  • Demonstrate basic digital literacy (email, file management, using software)
  • Safely use workplace practices and understand workplace expectations

Entry Requirements

18 Weeks

Course Requirements

What does a Certificate I in Workplace Skills cover?

To achieve BSB1020 – Certificate I in Workplace Skills, 6 units must be completed including 2 core units and 4 elective units.

Core Units:

  • BSBOPS101 Use business resources
  • BSBPEF101 Plan and prepare for work readiness

Elective Units:

  • BSBTWK201 Work effectively with others
  • BSBWHS211 Contribute to health and safety of self and others
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBTEC101 Operate digital devices

At a glance

Duration

18 Weeks

Delivery

Classroom

Attendance

Regular Training

Career Opportunities

Communication & Interpersonal Skills, Digital Literacy & Technology Proficiency, Health Safety & Sustainability Awareness