Course Overview
If your are ready to take your first step into the workforce, the BSB10120 Certificate I in Workplace Skills is the perfect starting point. This qualification equips you with the foundation skills to build confidence, strengthen your communication and teamwork abilities, use digital technology effectively, and manage simple daily work tasks.
Who Should Study This Course?
- Individuals with little or no experience in a business or administrative role
- School leavers preparing to transition to work or further study
- People re-entering the workforce after a break
- Anyone seeking to build confidence in basic workplace practices
Key Outcomes
By the end of this course, learners should be able to:
- Use business resources (e.g. computers, software, office equipment) effectively
- Plan and prepare for work readiness (assess own skills, set goals)
- Communicate in a workplace environment (written, verbal)
- Engage with simple tasks in administration or operations
- Demonstrate basic digital literacy (email, file management, using software)
- Safely use workplace practices and understand workplace expectations