General FAQ’s

Aurora Training Institute offers various nationally recognised courses across several industries. Here’s an overview:

Courses Offered:

• Business
• Commercial Cookery
• Community Services
• Diploma Courses
• Early Childhood Education and Care
• Health
• Hospitality and Tourism
• Individual Support
• Skill Sets
• Certifications
• Non-Accredited Short Courses

For detailed information on each course, please visit the Courses section of our website.

Course start dates vary depending on the program and campus location. For the most current information on course availability and start dates, please refer to our Courses page or contact us on 1300 936 864.

To apply for a course:

1. Select a Course: Browse our Courses page to choose the program that aligns with your career goals.
2. Check Entry Requirements: Review the specific entry requirements for your chosen course.
3. Submit an Application: Complete and submit the application form via our Enquire Now page.
4. Provide Documentation: Supply necessary documents, such as identification, educational transcripts, and any additional requirements for your chosen course.

For detailed application instructions, contact us on 1300 936 864.

Aurora Training Institute welcomes international students.

To study with us, you must:

• Obtain a Student Visa: Apply for an Australian student visa through the Department of Home Affairs.
• Meet English Language Proficiency: Demonstrate proficiency in English as per the visa requirements.
• Provide Financial Evidence: Show proof of sufficient funds to cover tuition and living expenses.

For comprehensive information, contact us on 1300 936 864.

Entry requirements vary by course. Common prerequisites include:

• Age: 15 years or older.
• Educational Background: Completion of Year 10 or Year 12, depending on the course.
• Language Proficiency: For international students, evidence of English language proficiency may be required.

Our campuses are located in:

Gold Coast

Toowoomba

Townsville

All of our courses are online, with many of our courses available for on-campus or school-based learning providing hands-on experience and direct interaction with trainers.

Face-to-face classes include, but are not limited to:

• HLT23221 – Certificate II in Health Support Services (Health Administration): This course is delivered within 6 – 12 months in a classroom environment, offering face-to-face sessions at various delivery locations, including schools or on campus, as negotiated.
• CHC22015 – Certificate II in Community Services: Delivered over 6 – 12 months, this course involves weekly classroom sessions in a group-based environment at your school.
• SITSS00071 – Responsible Service of Alcohol (RSA) Skill Set: This short course is delivered in a classroom setting in one three-hour session.
• SITSS00069 – Food Safety Supervision Skill Set: This short course is delivered in a classroom setting at the Toowoomba campus.

For a comprehensive list of face-to-face courses and detailed information on each course visit our Courses page.

Eligibility for government funding depends on factors such as your residency status, prior qualifications, and the specific course you wish to enrol into.

To determine your eligibility please read the below information:

Certificate 3 Guarantee:

To be eligible for Certificate 3 Guarantee funding, individuals must:

• be a Queensland resident
• be aged 15 years or over, and no longer at school (with the exception of VET in Schools students)
• be an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency
• not hold, or be enrolled in, a certificate III level or higher qualification (not including qualifications completed at school and foundation skills training).

For further information on the Certificate 3 Guarantee program please read the Certificate 3 Guarantee – Student fact sheet (PDF) or visit https://desbt.qld.gov.au/training/training-careers/incentives/certificate3.

Higher Level Skills:

To be eligible for the Higher Level Skills program, individuals must:

• Be aged 15 years or over;
• Be no longer at school;
• Permanently reside in Queensland;
• Be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and
• Not hold, and not be enrolled in, a certificate IV or higher-level qualification, not including qualifications completed at school and foundation skills training.

For further information on the Higher Level Skills program, please read the Higher Level Skills – Student fact sheet (PDF) or visit https://desbt.qld.gov.au/training/training-careers/incentives/highskills.

VET Student Loans

To be an eligible student, individuals must meet ALL of the following criteria.

You are:

• an Australian citizen, or
• a qualifying New Zealand citizen, or
• a permanent humanitarian visa holder, who is usually resident in Australia or
• a Pacific engagement visa holder who is usually resident in Australia.
• Your HELP balance (the amount of your HELP loan limit you have left) is more than $0. This means you have enough HELP loan limit remaining for your proposed studies to be covered by the loan. The HELP loan limit is the limit on how much you can borrow. Any borrowing under FEE-HELP, VET FEE-HELP, VET Student Loans and, from 1 January 2020, HECS-HELP will count towards your HELP loan limit.
• You are enrolled with an approved course provider in an approved course and have enrolled in accordance with the application requirements.
• You are studying the approved course primarily at a campus in Australia.

For additional eligibility information, please refer to the VET Student Loans Information Booklet. For further information on the VET Student Loans program, visit the Department of Employment and Workplace Relations website.

Yes. students can apply for Recognition of Prior Learning (RPL) and Credit Transfers (CTs).

RPL allows you to receive credit for skills and knowledge gained through previous training, work, or life experiences, while CTs provide credit for units of competency completed with another Registered Training Organisation (RTO).

To apply for CTs, you will need to submit your course transcript or Statement of Attainment for verification upon enrolment.

For more details on the application process and eligibility criteria for RPLs visit our Recognition of Prior Learning page.

You will need the following resources to complete a course with us:

• Computer or Laptop.
• Internet Connection.
• Email address.
• Microsoft Office suite (included when you enrol with Aurora) no other software is needed.

You can also study our courses using your phone/iPad/Tablet as all that is required is an internet connection.  However, these devices are not recommended for completing your studies with us as they have limitations.

You do not need a Police Check to enrol in our courses. However, if your course includes work placement, a Police Check may be required. Many organisations offer Police Checks, and the level needed depends on the specific requirements. For most students, a ‘volunteer’ check is sufficient and can cost between $25 and $35. If you’re unsure contact our office on 1300 936 864, to discuss your specific circumstances.

Yes. Aurora’s Certificate and Diploma courses are nationally recognised across Australia.

Once your enrolment has been processed you will receive a Confirmation of Enrolment email.  This email will provide you with information regarding the following:

• Confirmation of your enrolment details.
• Your course details, including your trainer’s name and contact information.
• A copy of your training plan.
• Details on how to access your online learning material.
• Your login details for the Microsoft Office suite.

A USI is a Unique Student Identifier that creates a secure online record of your nationally recognised training that you can access anytime and anywhere. If you do not already have a USI number, you can apply for one using the following website:  http://www.usi.gov.au/Pages/default.aspx

Once your final unit of competency is achieved, and all requirements pertaining to your qualification are met, your certificate will be issued by email within 28 days.