SIT20116 – Certificate II in Tourism

With the world now increasingly mobile, job opportunities catering to a constantly travelling population are growing at a rapid rate. Make a career out of your passion for adventure and vibrant consumer engagement by gaining the skills to land yourself a role in the exciting world of Tourism.

The SIT20116 – Certificate II in Tourism provides you with the fundamental skills to start your career in the tourism industry. We introduce you to the industry with all of the basic skills required to work at an entry level position.


The SIT20116 – Certificate II in Tourism is delivered over 12 months. Training and assessment will be delivered in weekly classroom sessions at the school.


Flexible payment options are available. You may be eligible for Vocational Education and Training in Schools (VETiS) funding.



To achieve a SIT20116 – Certificate II in Tourism 11 units must be completed including 4 core units and 7 elective units.

Core Units

  • SITTIND001 Source and use information on the tourism and travel industry
  • SITXCCS003 Interact with customers
  • SITXCOM002 Show social and cultural sensitivity
  • SITXWHS001 Participate in safe work practices

Elective Units

  • SITTTSL002 Access and interpret product information
  • SITTTSL005 Sell tourism products and services
  • SITTTSL007 Process reservations
  • SITXCCS002 Provide visitor information
  • BSBCMM201 Communicate in the workplace
  • BSBWOR203 Work effectively with others
  • BSBTEC201 Use business software applications

At a glance


12 months


On-campus/ online


Weekly Classroom Sessions

Career Opportunities

Tour Operator Assistant, Event Management Assistant, Travel Agency Assistant, Tourism Sales Assistant


This traineeship has opened my eyes within the business world and my own, it is a great way to learn new skills in a hands-on environment with great support... Read More

Alannah Osborne

School Based Trainee

My experience at Aurora so far has been an excellent learning journey! I’ve always wanted to work in this type of industry as it helps contribute to my future ambitions... Read More

Helen Jukudu

School Based Trainee

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